After your order has been successfully placed, your order will go through a verification process, you shall receive an update via email and/or SMS upon successful verification.
You can also check the shipping status of your item(s) purchased online from the tracking number provided by the merchant.
When will I receive my order?
- Klang valley: 1 - 6 working days
- Outside Klang valley: 3 - 10 working days
Can I cancel my order after order has been shipped?
Unfortunately we are unable to accommodate to your request for cancellation once the item has been shipped.
Please contact NEOCITI Support ([email protected]) for any enquiries regarding to Shipping and Delivery.